Accessibility Statement for Stotfold Town Council

Stotfold Town Council is committed to ensuring digital accessibility for people with disabilities. We aim to continually improve the user experience for everyone and apply the relevant accessibility standards.

Our Commitment

  • We strive to make our website and digital services accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
  • We follow guidance from the National Association of Local Councils (NALC) and the Society of Local Council Clerks (SLCC) to ensure best practice in accessibility.

Measures to Support Accessibility

  • Regular accessibility reviews and audits of our website.
  • Staff training on accessibility and inclusive communication.
  • Use of plain English and clear layouts.
  • Providing alternative formats on request (e.g. large print, audio).

How Accessible is This Website?

We know some parts of this website may not fully accessible:

  • Some older PDF documents may not be fully accessible to screen reader software.
  • Some images may lack appropriate alternative text.

Feedback and Contact Information

If you need information in a different format, or if you find any accessibility problems not listed here, please contact us:

  • Email: [email protected]
  • Phone: 01462 730064
  • Write to: Stotfold Town Council, Greenacre Centre, Valerian Way, Stotfold, Hitchin, Herts SG5 4HG

We’ll consider your request and get back to you within 10 working days.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Assessment approach

Stotfold Town Council assessed the accessibility of Stotfold Town Council by the following approaches:

  • Penetration Testing
  • Self-evaluation

Access Keys

The Stotfold Town Council uses the following access keys, which follow Government guidelines:

  • 1 - Home page
  • 3 - Site map
  • 0 - Access Key Details
  • 9 - Contact form

How to use these keys

Windows:

Chrome/Firefox - hold down the 'Alt' key and press the assigned key on the keyboard

Microsoft Edge - do the same but also press the 'enter' key to navigate to a page

Mac: - hold down the left-hand 'Control' key and press the assigned key on the keyboard

Accessibility links